Shipping policy
Shipping & Delivery Policy
At Windy Furniture, we focus on delivering well-built furniture with a dependable and transparent shipping process. Below is what you can expect when placing an order with us:
Order Preparation
Orders are typically prepared for shipment within 1–2 business days. During this time, each piece is inspected and packaged to ensure it leaves our facility in proper condition.
This preparation period is separate from the delivery timeframe.
Shipping Timeframe
Most deliveries are completed within 1–2 weeks, depending on your location and carrier scheduling.
Because furniture is shipped via freight, timing may vary based on route planning, delivery appointments, and external factors such as weather or logistics delays. We coordinate with reliable carriers to keep things moving as efficiently as possible.
Receiving Your Order
When your order arrives, it’s important to inspect all items before accepting the delivery.
- Check packaging and products for any visible damage
- Verify that all items listed on your invoice are received in full
- Make note of any issues directly on the delivery receipt (BOL)
- Take photos if anything looks damaged or incomplete
- Notify us within 48 hours so we can assist you quickly
Proper documentation at the time of delivery is essential for resolving freight-related issues.
Need Assistance?
Our team is available to support you with any shipping or delivery questions:
- Phone: (609) 423-2351
- Email: info@windyfurniture.com
We do our best to respond promptly during business hours.
Additional Notes
- Shipping is available within the United States
- Some locations may require additional cost and transit time
- Freight deliveries may require scheduled appointments
- If delays occur, we will keep you informed and work toward a solution
At Windy Furniture, we stand behind both our products and our delivery process. Our goal is to make sure your order arrives safely and meets your expectations.